1-855-252-5253        post sales support 1-732-494-9490 Powerstar Inc. is fully committed to providing responsive support directly to all customers and users of our products. address: Powerstar Inc. att: Peter 1 Lindsey Place. rma no. xxxxx Metuchin NJ   08840 Services Include:   * Technical Support * Warranty Repair * Out of Warranty Repair You may call Powerstar Inc. by phone for any of the services listed above or contact us by fax or email to request service or information. For product repairs, please provide the following information: ------------------------------------------------------------- * Company name * Your name * Address, City, State and Zip Code * Phone & Extension (w/ Best time to Call) * Fax numbers * Email address * Product model number & serial number(very important) * Description of problem or symptoms. to make the price ------------------------------------------------------------ Do you have the original box and packaging material? In response, Powerstar  will issue an RMA number and provide shipping instructions.  WE will NOT take it back without an RMA